Developing Service Leadership Skills in Singapore
Explore service leadership in Singapore, the capabilities to consider, and how customer management training relates to day-to-day service operations.
Announcements and notes from Ascendo Academy.
Explore service leadership in Singapore, the capabilities to consider, and how customer management training relates to day-to-day service operations.
All security agencies in Singapore must meet the progressive wage model (PWM) requirements to pay a minimum salary and train employed security officers who are Singaporeans and…
Ascendo Academy is proud to announce that we are now a Cisco Networking Academy! Through this partnership, we hope to enrich our students' lives and portfolio through our programs.
Please be informed that our office will be closed from 11 February 2021 (Thursday) to 14 February (Monday). We will resume operations on 15 February 2021 (Tuesday). Any…
[Updated on 25 March 2020] With the progression of the COVID-19 (Coronavirus Disease 2019) outbreak, we’re here to reassure you that your safety and well-being remains our top…
We are pleased to announce the launch of our newly designed Ascendo website. The launch of the new website is another step forward in the schemes aim to help develop students…
Please be informed that our office will be closed from Friday, February 16th to Sunday, February 18th, 2018. It will start operation from Monday, February 19th, 2018. Any…
Our aim for the new branch in Myanmar will focus around providing affordable, skills-based training courses. With classes set to start during mid-June this year, here’s a…
Fields of study
Field of study
Working with data and AI: Excel and Power BI analysis, data management, and building and governing generative AI systems.
Artificial Intelligence
Field of study
WSQ Level 4 and 5 modules for team leads: change management, people development, relationship building and vision leadership.
Leadership and change
Personal and relationship skills
Field of study
Food hygiene from handler Level 1 to Level 4, run in English and Mandarin, with refresher runs and the PWM food-services strand.
Level 1
Level 1 refreshers
Levels 2 and 3
Field of study
Unmanned aircraft performance, aerodynamics and Singapore air law, and aerial filming: camera systems, flight planning and cinematography.
Drone operation
Aerial filming
Field of study
Cleaning operations and supervision: chemical handling, washroom and surface maintenance, food-shop hygiene and workplace safety.
Cleaning operations
Workplace safety and health
Field of study
Licensing units for security officers and supervisors: guard and patrol, access control, screening, incident response and risk assessment.
Guarding and access control
Incidents and threats
Supervision, risk and surveillance
Field of study
Running an F&B floor and kitchen safely: workplace safety Levels 2 and 3, HACCP, halal requirements, food-waste reduction and customer service.
Service and operations
Food safety and halal
Workplace safety
Field of study
Service recovery, planning and innovation from Level 1 to Level 4, including the PWM retail strand.
Service skills
Service leadership
People and relationships
Field of study
Dim sum, sushi, Peranakan and Thai cooking, and Singapore heritage dishes, taught as hands-on kitchen preparation.
Heritage and Asian cuisine
Field of study
The Environmental Control Coordinator course, covering the Environmental Public Health Act and site coordination duties.
View all Environmental Control Coordinator courses →Field of study
One course: strengthening brand positioning for products and services in digital channels.
View all Marketing courses →Field of study
ESG consulting and disclosure reporting, plus sustainable mushroom cultivation.
View all Sustainability courses →